Any technical support requests will be handled by Informed 365 via our online live chat when suppliers register or log in. Alternatively, we will respond via email – [email protected] or via telephone. If the consortium has also elected to use the Onboarding Support option, Informed 365’s onboarding team can also respond to any common questions on your behalf. For anything outside of scope Informed 365 will refer that back to the appropriate member for review and response.
